Whether it is 150 degrees in the attic during July and August or it is 15 degrees during a Texas Blue ’Norther on a lonely rooftop in February we do what we do because we love it, there is a need for it, we have an innate desire to please our customers, provide AC & Heating Repair Fort Worth TX and because this is how we put food on the table for our families.
Face it, life as an air conditioning and heating contractor in North Texas can be – and often is – physically, mentally and sometimes emotionally brutal for your Heating Repair Fort Worth TX. We leave before daylight in the mornings to beat the summer sun much like a roofer does. And often we come dragging home way after dark during the summer because there is a need – actually a demand – for our products and service. It’s simply a fact of life that people want comfort in their homes and offices. They do not want to suffer through 90 degrees in their homes and they don’t want to freeze at 50 degrees either.
Typically, most of our customers want to live and work between 68 to 78 degrees. Certainly not everyone. But most folks enjoy life around this temperature band of comfort. And we have to provide it. If not, then someone else will be called to do so. After all, there are over 2,500 HVAC contractors in the Dallas Fort Worth area vying for your comfort dollars. And whom will you choose? Some people are in desperate need of air conditioning and will call the first contractors that pop up online – usually the ones with the nuclear advertising budgets. And they are very expensive. But we pay for that convenience. It’s like going to 7-11 for a gallon of milk. You pay more but it is a whole lot quicker than going all the way to the rear of Kroger. We are a hurried nation, a microwave, shake and bake, got to have it now society with very little spare time. So, comfort at home and at work is a precious commodity.
This is where we come in for your heating repair Fort Worth TX. We are able to keep milk, eggs and bacon in our refrigerators because people trust us to come in to their homes and offices and repair, maintain or replace their air conditioning and heating systems so they can go about their daily lives without worrying about perspiring or shivering.
And when they call us we have to be ready. We have to look presentable with identification badges, uniforms, clean and neat and now armed with masks, sanitizers and UV wands to protect you and ourselves. Moreover, we have to have the training, experience and knowledge to take care of your problem as soon as possible. We have to have a dizzying array of specialty tools and electronic testers to eliminate the guesswork when diagnosing your system.
Understanding Furnace and Heating Repair Fort Worth TX
We have to understand the basic functions of many different brands and styles and types of systems that can sometimes take our breath away. But we then take another deep one and dive in.
We have to show up on time, call when we are on our way, show up with a smile and ask questions. And when we do that, By Golly, we just suit up and listen! Homeowners know the sounds their systems make. They should. They live there. It’s like when your wife takes her car to the auto mechanic and tells them it is “ making a thumpity thumpity” noise in the front. And skilled mechanics will listen to the car owner and these noise imitations can often help in diagnostics. If you laugh or sneer you not only cut off an important part of the diagnostic process, you probably just lost a customer! Having respect for the client is how my wife has a decent car to drive. Giving a business card for heating repair Fort Worth TX to the husband – AND THE WIFE – is simple respect. But if you don’t you will always wonder why that couple never called you back. After all, women make over 80% of the purchases in the home. As an example, my wife went shopping for a car 20 years ago. She did all the research and due diligence all by herself and got down to three choices, a Sebring, a Buick LeMans and a Acura. At one of the dealerships a sales man came out to her and said “Little lady, just bring your husband back and we will talk”. Absurd! Obviously she never went back there. But at the Acura dealership the salesman treated her with the respect she deserved. And she drove that Acura for 20 years. And that is how we will treat you.
But above all these things we have to have the heart, desire, determination, excitement, vim and vigor and a dogged passion to just get the job done. Uncomfortable customers don’t care what you scored on your Texas Air Conditioning License test. Uncomfortable customers don’t care if your roof is leaking or the kids have the flu or the “check engine” light keeps flashing on your personal vehicle. Their tunnel vision is solely focused on “can you fix the damned thing?” And we can. And we will. And we do.
Because this is the industry that we chose to build our career and our lives and our livelihood on. We leave the white collared world of IT specialists to others who exist in a 70 degree environment from day to day even though we ourselves are IT specialists when it comes to the circuitry, mother boards and rising numbers of computers within HVAC systems.
And we didn’t choose to be bankers or CPAs also in controlled temperature environments even though we have to be miniature versions of those professionals to keep a grasp on our heating and air conditioning businesses. Also, we didn’t choose to be plumbers, electricians or carpenters even though our day to day tasks intrinsically include each and every one of these trades we must to be proficient in.
No, we chose to be air conditioning contractors because we have to desire to please people. We have immense pride in the pleasure of seeing someone regain the cool air coming from the vent overhead. Or simply because we showed up on time. Or maybe because we followed the basic premise of Business 101 – we just did what we said we were going to do. No asterisks, limitations or weasel clauses.
We are air conditioning and heating contractors simply because we love what we do and happily await your call.